Recorded Interview Assignment

By April 21, 2018Academic Papers

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During the recorded interview for this assessment, students will be expected to demonstrate casework and interviewing skills. You must interview a classmate who is currently undertaking Social Work Practice Methods 1. The interview will be for a minimum of 15 minutes and a maximum of 25 minutes. This assessment will provide you with an opportunity to practice
the interviewing skills and material covered in Workshops 2 and 3.

The skills to be demonstrated include your ability to establish the presenting issues; the obstacles to be overcome, strengths and resources to be used; and establishing an agreement about what the focus of the casework relationship will be over an agreed period of time. This does NOT mean advice or solutions should be offered during the interview. In fact, the better the interview the more likely the social worker will not have offered any advice at all with the exception of giving information when requested about resources. The worker will have thoroughly explored the problem; the significant others involved; what has specifically happened up to date and encouraged the client to discuss their own ideas and feelings about the nature of the issue and what needs to be done from the client’s perspective.

You must NOT conduct an interview about a serious or crisis issue, for example, sexual assault (past or present), current family or relationship violence, suicidal ideation, or illegal drug use. If you have any doubts consult with your tutor. If material such as this is used in the interview it will not be marked at all. However, the interview should be about a real issue not a fictional one so that the client can talk realistically and fully about the issue.

Do not switch the recording on and off (this will be obvious to the marker).

At the beginning of the recording introduce yourself; open the interview and use strategies to:

• establish rapport

• explain confidentiality and duty of care

• fully explore the issue including the social,cultural,familial context of the client

• the history of the issue

• what significant others are involved

• what the person has already tried in respect of the issues

• the strength and nature of the feelings the person had in respect of the issues

• what the person would like to achieve, the ‘future’



In the assessment stage of the interview you should be summarising and prioritising all of the above in collaboration with the client.

 

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Marking Criteria (Rubric) for Interview

 

Criteria

HD

D

C

P

F

Recording A (20%)

Developing relationship: Creating professional relationship through rapport, empathy, and an effective communication style

Excellent use of professional skills, providing client and worker opportunity to focus on specific task at hand

Demonstration of key aspects of working effectively with the clients evident through consistent use of professional skills

Good coverage of skills needed to develop a positive working relationship with clients

Has limited use of professional skills needed in conducting rapport and empathy

Provides no indication of professional skills associated with good interviewing

Recording B (25%)

Identifying and clarifying problems, skills utilised in interviewing the client, ability to explore issues

Harnesses questions, time and communication skills to provide the client with ability to have in depth insight and understanding

Provides the client with opportunity to develop a greater understanding and awareness of problems

Good use of questions and key statements to help client identify and clarify problems

Fair use of questions and time to gain insight into problems

Interview yields no ability to identify or clarify problems the client discussed

Recording C (25%)

Assessment skills: Developing a greater understanding and awareness of both the presenting and multiple issues

Excellent insight and awareness into the problems discussed, and the client’s key role in working through problems

Utilizes appropriate skills, tools to solicit response from client to gain greater awareness and impact of the problem

Provides client with ability to understand problems and its general impact on circumstances and needs 

Limited overall awareness of the client’s issues but fair understanding of needs

Lack of exploration or understanding of the client issues and how they impact on the client

Reflection A (20%)

Critical analysis of the interview

A critical and succinct analysis of the interview with a strong focus on professional interview skills and social work values,  insightful discussion on contextual factors

Provides complete coverage of key factors and issues in the interview – demonstrating a good understanding of professional interview skills and how they are liked to practise

Provides good coverage of key factors and issues identified in the interview although lacks in-depth discussion and some focus

Covers major issues and factors, but lacks development of interview skills and concepts or not fully link of skills used 

Inadequate coverage of issues arising in the interview, little evidence of understanding interview skills and the values associated with the practice

Reflection B (10%)

Presentation: Structure including logical flow, referencing and readability

Outstanding organization including clear logical flow and use of descriptive headings. Highly relevant sources with polished expression and no errors in referencing

Very good organization of material. Some room for improvement in linking ideas and rationale for sections of assignment. Relevant sources and accurate referencing with a few minor errors only

Good structure but room for improvement in systematic organization of ideas to cove the assignment topic. Relevant sources used – good referencing with a very few issues in secondary citations

Adequate structure of ideas, reasonable attempt to organize material systematically. Satisfactory attempt at referencing with issues such as proper acknowledgement of selected sources

Disorganized or incoherent structure, no referencing

 

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